Terms and Conditions

These terms and conditions apply between Just Parity ApS ("we", "us", "JustParity") and the business subscribing to our platform ("the customer").

JustParity provides a SaaS platform for EU pay transparency compliance (EU Directive 2023/970), including:

• job architecture and categorisation tools
• pay bands and criteria
• pay gap analysis and reporting
• handling of employee requests
• documentation for regulatory inspection (audit pack)
• API integration with Danish payroll systems

3.1 Subscription period. JustParity offers monthly and annual subscriptions. The agreed period is set out in the service agreement and renews automatically for a corresponding period unless the customer gives written notice of termination no later than 30 days before the end of the current period. Enterprise agreements may have a longer commitment period subject to individual negotiation.

3.2 Renewal notice. For automatic renewal of annual subscriptions, we send a renewal reminder to the customer's registered contact email no later than 45 days before the renewal date.

3.3 Prices. All prices are stated in Danish kroner (DKK) and are exclusive of VAT (25%). Current prices are available at /pricing. Any discount for annual payment is set out in the service agreement.

3.4 Payment. Payment is made in advance in accordance with the chosen subscription period (monthly or annual). Invoices are issued at the start of the period and upon each renewal. Payment terms are 14 days net. In the event of late payment, interest accrues in accordance with the rules of the Danish Interest Act.

3.5 Price changes. We may adjust prices upon renewal subject to a minimum of 60 days' written notice. If the customer does not accept the price change, the customer may terminate the agreement in writing before the new period takes effect, at no additional charge.

4.1 Licence. The customer is granted a non-exclusive, non-transferable licence to use the platform during the subscription period for its own internal purposes.

4.2 Users. The number of users depends on the chosen plan. Users must be employees of, or authorised advisers to, the customer. Each user must have their own login. Sharing of login credentials is not permitted.

4.3 Acceptable use. The customer must not:

• share login credentials between multiple individuals
• attempt to circumvent security measures
• use the platform for unlawful purposes
• reverse engineer, decompile or copy the platform
• resell or sublicense access to the platform
• upload harmful code or malware

5.1 Customer data. The customer retains ownership of all data uploaded to the platform. We process data on the customer's behalf as a data processor, in accordance with the data processing agreement.

5.2 Data processing agreement. The data processing agreement forms an integral part of the service agreement and is available at /data-processing-agreement.

5.3 Security. We implement appropriate technical and organisational measures in accordance with Article 32 GDPR. The specific measures are described in Section 6 of, and Appendix C to, the data processing agreement.

5.4 Backup. We take daily backups of all customer data. Backups are stored encrypted for a minimum of 30 days.

6.1 Uptime. We aim for 99.5% uptime measured on a monthly basis, excluding planned maintenance. Planned maintenance is announced at least 24 hours in advance and is scheduled outside normal working hours where possible.

6.2 Measurement. Uptime is measured as the ratio between the time the platform is available and the total time in a calendar month, excluding planned maintenance, force majeure and incidents at sub-processors beyond our control.

6.3 Enterprise SLA. Enterprise customers may agree an enhanced SLA and compensation mechanism by signing a separate SLA agreement, which then forms an integral part of the service agreement.

6.4 Support. Support is provided by email on business days from 9:00 to 17:00 CET. Response times:

• critical faults: 4 hours (Enterprise) / 8 hours (other plans)
• other enquiries: 1 business day

7.1 Ordinary termination. The subscription may be terminated in writing with 30 days' notice, effective from the end of the current period. Subscription fees already paid are not refunded.

7.2 Breach. We may terminate the agreement with immediate effect in the event of material breach, including non-payment after 2 reminders or breach of the acceptable use provisions.

7.3 Upon expiry. Upon termination of the agreement, the customer may export its data within 30 days. All customer data is then deleted, in accordance with Section 11 of the data processing agreement. Data subject to statutory retention obligations is exempt.

8.1 Limitation of liability. Our total liability in damages is limited to the amount paid by the customer in subscription fees during the 12 months preceding the event giving rise to the claim. The limitation of liability does not apply to claims arising from infringement of data subjects' rights under Article 82 GDPR, or where the loss is caused by gross negligence or wilful misconduct.

8.2 Indirect loss. We are not liable for indirect loss, including loss of profit, loss of business, loss of data or consequential damage, unless the loss is caused by gross negligence or wilful misconduct.

8.3 Force majeure. Neither party is liable for failure to perform due to force majeure, including war, natural disasters, pandemics, power failures or outages at subcontractors beyond our control.

All intellectual property rights in the platform, including software, design, trade marks and documentation, belong to Just Parity ApS. The customer acquires no ownership or rights beyond the limited licence to use set out in clause 4.1.

Both parties undertake to treat the other party's confidential information as confidential and to use it solely for the purposes of the agreement. The confidentiality obligation applies for the term of the agreement and for 3 years thereafter.

We may amend these terms and conditions with 30 days' written notice. Material changes are notified by email. If the customer does not accept the amended terms, the customer may terminate the agreement in writing before the end of the notice period, at no additional charge for the remaining subscription period. Continued use of the platform after the end of the notice period constitutes acceptance of the new terms.

The agreement is governed by Danish law. The parties will seek to resolve disputes amicably. If this is not possible, disputes will be settled by the Court of Frederiksberg, Denmark (Retten på Frederiksberg) as the court of first instance.